I decided to do a series of Plus Size Brand Spotlights because I wanted to start sharing more focused information on plus size brands. I want to show off some of the things I have from the brand as well as some of the things that are currently available for purchase. But I also wanted to go beyond just the clothing and maybe talk about some of the other things that make some of my favorite companies great.
I decided to talk about City Chic for the very first Brand Spotlight. I have talked about how they are one of my favorite brands many times, and I thought it only made sense to talk about them here.
Clothing I Own
Over the last few years I have shown you a lot of great items from City Chic over the last few years. Let’s start by taking a look at some of the items in my closet. So if you have been following me for a while you probably have seen many of these. To see each picture larger, just click on them.
Currently only the Fleetwood Black Chiffon Wrap Maxi Dress and the Hot Summer Days Printed Chiffon Maxi Dress are available. However, City Chic often brings items back, especially if they know their customers want an item. So if you see an item you like, make sure to contact them and know you would like to see them bring it back.
The Fit & Style
For the most part City Chic fits very similarly to the clothing at Torrid. Being an hourglass shape, most of their clothes fits me very well. The one exception is bottoms. Not so much skirts, but anything with leg holes in them.
I have had a hard time finding something with the right fit for me. I have tried jeans, shorts, and pants and a couple were okayish, they just were not good enough of a fit to wear on the regular. That is not to say that I wouldn’t try any more pants, only the ones I have tried were not meant to fit my body shape. Based on what I have tried I would assume their pants were meant more for someone with an apple shape.
I think they do a good job with their sizing and consistency of the clothing being that size. But like anywhere there are occasional items that haven’t been exact. Overall I would say that 95% of the time clothing I order from City Chic fits me as I expect. I typically wear a 20 at Lane Bryant and Torrid, and at City Chic I wear their size L which they say is a 20.
The style available changes a bit season to season. If I had to compare them to other stores I would say take one part Torrid, one part ModCloth, and one part Eloquii. Mix those together and you would have the essentials of what City Chic is. Now if you are for some reason not familiar those other stores either, let me put it in terms of styles. I think City Chic gives you a bit of trendy fast fashion, there is also some elements of vintage, and you have some more unusual pieces that look more fashion forward.
What’s Available Now
Here are some of my favorite things currently available on City Chic’s website. I actually have a couple of them, I just don’t have pictures of me in them yet. I have the Pink Lulu Wrap Dress, and it is one of the few I would recommend sizing down one on.
Beyond The Clothing
In order to become one of my favorite companies, you have to do more than just offer a product I want. Having the product is just the start. Your customer service and how you choose to handle problems when they arise are what can make or break your company, at least in my eyes.
The way I look at it, there is no such thing as a company that doesn’t make some sort of mistake or have some sort of accident happen. When those things inevitably happen are you going to treat your customers like they are thieves just trying to take something from you, or are you going to address the problem and treat your customer with total respect and do the best you can to make things right? I have only ever had a couple of small problems when shopping with city chic, and I can honestly say that their customer service department is so great. They are doing it right, and treating customers the way they should be.
Add to that they now offer free shipping both ways(purchases and returns), and a guarantee on their fit. What more could I ask for in a company. They have a loyal customer for life.
Tell me in the comments below if you have tried City Chic. What was your experience with them?